How Lifeline Medical Alarm Works

Lifeline - How it works

In three easy steps, get the help you need.

Step 1: Summon help

Simply push your Lifeline Personal Help Button. If you have our NEW Lifeline with AutoAlert*, you will get an added layer of protection as it will automatically place a call for help if it detects a fall and you are unable to push your button.

Step 2: Hear a reassuring voice

No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.

Step 3: Get Assistance

After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.

Ready to sign up?

Call 707-778-7883 or register online in less than 5 minutes. If you live outside of the Sonoma County Area, please call toll-free 800-949-2434.